Amazon Fashion Help Center
Everything you need to know about shopping for apparel, shoes, and accessories.
How can I find the right size for clothing and shoes?
We recommend using our 'Fit Predictor' tool available on most product pages, which suggests sizes based on your previous purchases and brand-specific sizing charts. You can also view customer reviews to see if an item runs true to size, small, or large.
What is the return policy for fashion items?
Most clothing, jewelry, shoes, and accessories purchased on Amazon are eligible for Free Returns within 30 days of receipt. Items must be in their original, unworn condition with all tags attached to qualify for a full refund.
Can I try on clothes before I pay for them?
Yes, with 'Prime Try Before You Buy,' eligible Prime members can choose up to six items to try on at home for seven days. You only pay for what you decide to keep and can return the rest for free using the provided prepaid label.
How do I track my fashion order?
Once your order ships, you can track it in the 'Returns & Orders' section of your account. You will receive real-time updates and a notification when your package is out for delivery or has been dropped off.
Are the luxury brands on Amazon authentic?
Yes, Amazon Luxury Stores partners directly with high-end brands and designers to ensure that every item sold is 100% authentic and comes with original packaging and documentation where applicable.
What payment methods are accepted?
We accept all major credit and debit cards, Amazon Gift Cards, and Amazon Pay. For eligible customers, we also offer 'Monthly Payments' or financing through the Amazon Store Card.